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Delivery/Shipping Policy info

Delivery/Shipping Policy info

Fashion And House delivers Australia wide and Internationally.

Deliveries within Australia
Free delivery for all orders to Australia over $200
$10 for all other AU orders
We use Australia Post.

International Deliveries
We use Registered Post International and charges a flat rate of AUD$50

Our International postal charge does not include possible taxes which may be applied by customs in the country where the order originated. The responsibility for any custom duties, foreign taxes or other fees that may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are prohibited by Law from marking the order as a “gift”, even if the order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

Delivery Times
Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day. Every attempt will be made to have your order delivered the next day, otherwise delivery time may take up to 2-5 business days depending on your location.If there is any delay for delivering the product to you (eg temporarily out of stock) we will inform you by e-mail and keep you updated until the parcel has been dispatched.

Australia Post
Australia Post Services offer delivery with safe drop or will be sent to your local post office at the driver’s discretion OR if instructed by you. Once your parcel is shipped, you will receive tracking number and from there you can make instructions regarding delivery.
If you’re not home at the time of delivery, your order will be left in a safe place and the photo will be taken of where your order was left.


Delivery times - The times listed above are only estimations; Berwick Fashion House is not responsible for delays caused by Australia Post, especially during high-volume periods.

Delivery issues - Please note once the parcel has left Berwick Fashion House, it is not our responsibility. Berwick Fashion House is not liable for missing parcels due to errors on the customer or carrier's part. If your order is Return To Sender for any reason, the cost to have the package resent to you will be $20 for domestic shipping. For International shipments, Berwick Fashion House will send you adequate tracking number provided by the carrier, and all issues regarding shipping (delays, missing parcels, damaged goods) will be resolved between the carrier and the purchaser (customer).

Custom and duty charges - Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don’t have any control over these charges, we can’t cover them for you.


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